MoEngage Consultants in the UAE & Middle East
MoEngage
Marketing Automation
Global
Setup, lifecycle journeys and day-to-day operation of MoEngage for brands in Dubai, Abu Dhabi, Doha, Manama, Muscat and across the GCC.
Best for: Mid-market and enterprise consumer brands · Ecommerce, fintech and banking, quick commerce and delivery, telecom, media and OTT
Mid-market
Mid-market and enterprise consumer brands
Ecommerce, fintech and banking, quick commerce and delivery, telecom, media and OTT
Ethos is an independent MoEngage consultancy serving the UAE, Qatar, Bahrain, Oman and the wider Middle East. Through Ethos Engage, our team plans, builds, sends and measures MoEngage lifecycle journeys in Arabic and English, on the set-up you already own, with no new platform and no migration.
Ethos Engage lifecycle model on MoEngage: activate, retain and win back customers in the UAE and GCC
WhatsApp, SMS, email, push and in-app channels Ethos runs on MoEngage in the UAE and GCC
UAE · Qatar · Bahrain · Oman · Saudi Arabia
Do you offer MoEngage consulting in Dubai and the UAE?
Yes. Ethos supports MoEngage users across the UAE, including Dubai, Abu Dhabi and Sharjah, from our Dubai and Riyadh teams. We plan, build and run lifecycle journeys on your existing MoEngage set-up, in Arabic and English.
Do you support MoEngage in Qatar, Bahrain and Oman?
Yes. We work with brands in Doha, Manama and Muscat, and with groups that operate across several GCC markets. Journeys can be set up per market, with local offers, language and sender rules, while reporting stays in one view.
Can MoEngage run Arabic, right-to-left and WhatsApp journeys?
Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. MoEngage supports WhatsApp, so we set up approved message templates, opt-in and quick replies alongside your other channels.
How do you handle data protection on MoEngage in the UAE and GCC?
We work inside your MoEngage account and your compliance framework, and we do not copy customer data to Ethos systems. Journeys are consent-checked and designed around the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the equivalent laws in Saudi Arabia, Qatar, Bahrain and Oman, and free-zone rules such as DIFC and ADGM where they apply. Your legal or data-protection team keeps final sign-off.
Do you also support MoEngage in Saudi Arabia?
Yes. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. Our Saudi page for MoEngage covers PDPL, Saudi-dialect content and the local sales calendar in more detail.
How does an Ethos Engage programme on MoEngage work, and what does it cost?
Engage is a recurring monthly retainer. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on the number of journeys, channels and markets. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.
Can you run MoEngage alongside our in-house CRM team?
Yes. Most of our MoEngage work is co-managed: your team keeps ownership and approvals, and Ethos adds the people who build, launch, test and report journeys every day.
MoEngage Agency in UAE & Middle East | Ethos
MoEngage consultants for UAE and GCC brands. Lifecycle journeys in Arabic and English, WhatsApp, SMS and email, run by Ethos Engage from Dubai.
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Full
MoEngage is a customer engagement platform for app and web, with Flows for journeys, segmentation, analytics and AI across push, in-app, email, SMS and WhatsApp. Across the UAE, Qatar, Bahrain, Oman and the wider Middle East, it is usually run by app-led consumer brands, especially ecommerce and fintech.
Fintech and ecommerce apps in the region often have MoEngage installed but rely on manual campaigns for most of their sends. Ethos is an independent MoEngage consultancy with more than 70 specialists across hubs in the UAE, Saudi Arabia, Lebanon and Egypt. We are not tied to any platform vendor, so our advice is about results, not licences.
With Ethos Engage, our team runs MoEngage as a recurring lifecycle programme, on your own account. We build Flows for activation, retention and win-back, set up push and in-app templates with deep links, create RFM and behavioural segments and report each Flow against a control group. We move the programme from one-off campaigns to always-on Flows, then test which offers and timings move activation and repeat rate.
Every message is written in Arabic and English and checked by an Ethos writer. Every journey has a target and is measured against a control group, so you see the revenue it added, market by market across the GCC.
Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.
Experience Strategist (setup, months 1–3): designs the lifecycle programme around MoEngage: use cases, journeys, targets and targeting rules.
Data Architect (setup): maps how your CRM, app and web data connect to the programme: IDs, events and segments.
Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team.
MarTech Developer (day to day): builds and maintains the set-up: Flows, SDK event planning, Jinja-based personalisation, connectors and APIs.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic and English.
