Privacy Policy

Ethos Interactive DMCC

Effective Date: June 1, 2024

1. Introduction

Ethos Interactive DMCC ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are a company registered in the Dubai Multi Commodities Centre (DMCC), United Arab Emirates.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, company name, job title, and any other information you choose to provide when contacting us or using our services.

Usage Information: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and gather information about usage patterns.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, respond to your inquiries, send you technical notices and support messages, communicate with you about products and services that may interest you, monitor and analyze trends and usage, detect and prevent fraudulent transactions and other illegal activities, and comply with legal obligations.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information when required by law, to protect our rights and property, or in connection with a business transfer such as a merger or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights

Under applicable UAE data protection laws, you may have the right to access, update, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your information. To exercise these rights, please contact us using the information provided below.

8. Cross-Border Data Transfers

Your information may be transferred to and processed in countries other than the UAE. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Compliance with UAE Laws

This Privacy Policy is designed to comply with applicable UAE federal and local data protection laws and regulations, including but not limited to the UAE Data Protection Law and relevant DMCC regulations.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ethos Interactive DMCC
Dubai Multi Commodities Centre (DMCC)
Dubai, United Arab Emirates

Email: info@ethoskms.com
Website: www.ethoskms.com

For data protection inquiries specifically, you may also contact our designated data protection contact at: [Data Protection Email]

This Privacy Policy was last updated on June 1, 2025.