Shopify Consultants in Saudi Arabia
Shopify & Shopify Plus
Ecommerce
KSA
Lifecycle marketing for Shopify merchants in Riyadh, Jeddah and Dammam, run by our Riyadh team.
Best for: Small to large ecommerce brands, Shopify Plus for high-volume stores · Fashion, beauty, fragrance, food and coffee, home and lifestyle, D2C brands
Mid-market
Small to large ecommerce brands, Shopify Plus for high-volume stores
Fashion, beauty, fragrance, food and coffee, home and lifestyle, D2C brands
Ethos is a Riyadh-based, independent Shopify consultancy serving brands across Saudi Arabia, including Riyadh, Jeddah and Dammam. Through Ethos Engage, our team plans, builds, sends and measures lifecycle journeys built on your Shopify data in Saudi Arabic and English, designed around PDPL, on the set-up you already own.
Ethos Engage lifecycle model on Shopify: activate, retain and win back customers in Saudi Arabia
The Ethos team that runs Shopify programmes in Saudi Arabia: strategist, data architect, engagement manager, developer, analyst and content
Saudi Arabia · Riyadh · Jeddah · Dammam
Do you have a Shopify team in Riyadh?
Yes. Ethos is headquartered in Riyadh and supports Shopify users across Saudi Arabia, including Jeddah, Dammam and Al Khobar. Our team works on-site or remotely, in Arabic and English.
How do you handle Saudi PDPL on Shopify?
We design Shopify journeys around the Personal Data Protection Law overseen by SDAIA: a lawful basis and consent for marketing, easy opt-out, minimum data and controls on transfers outside the Kingdom. Customer data stays in your Shopify account and approved environments, and sector rules such as SAMA guidance for banks and CST rules for SMS sender IDs are added at kick-off. Your data-protection team keeps final sign-off.
Can Shopify send Saudi-dialect Arabic and WhatsApp messages?
Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. We write in Saudi dialect where your brand voice allows, and in formal Arabic where it does not. Where Shopify has no native WhatsApp channel, we connect an approved WhatsApp Business provider through integrations or APIs, with approved templates and opt-in management.
Do you plan Shopify journeys around the Saudi calendar?
Yes. The engagement plan is built around Ramadan, Eid al-Fitr, Eid al-Adha, Founding Day, Saudi National Day, White Friday, back-to-school and salary week, with quiet hours and frequency caps that respect prayer times and local habits.
Do you also support Shopify in the UAE and the GCC?
Yes. Ethos also operates from Dubai and supports Shopify users in the UAE, Qatar, Bahrain and Oman. Groups that run several GCC markets can keep one programme with market-specific journeys.
How does an Ethos Engage programme on Shopify work, and what does it cost?
Engage is a recurring monthly retainer, invoiced in Saudi riyals through our Saudi entity. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on journeys, channels and scope. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.
Which marketing tool should we use with Shopify?
It depends on your size and channels. Klaviyo and Omnisend are common for email and SMS, while Insider, Braze or MoEngage suit larger brands with apps. We recommend based on your volume and goals, not on a reseller margin.
Shopify Agency in Saudi Arabia | Riyadh | Ethos
Riyadh-based Shopify consultants for Saudi brands. PDPL-aligned lifecycle journeys in Saudi Arabic and English, run by Ethos Engage.
/saudi-riyadh/platforms/shopify
/platforms/shopify
en-SA
klaviyo, omnisend, salla
Full
Shopify & Shopify Plus is the ecommerce platform used by brands of every size, with Shopify Plus for high-volume and enterprise stores. In Saudi Arabia, from Riyadh and Jeddah to Dammam and Al Khobar, it is usually run by D2C and retail brands selling online across the Gulf.
A Shopify store creates every signal lifecycle marketing needs: sign-ups, browses, carts, orders and returns. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. As an independent Shopify consultancy, we are not tied to any platform vendor, so our advice is about results, not licences.
With Ethos Engage, our Riyadh team turns your Shopify store into a recurring lifecycle programme. We connect Shopify events to your email, SMS and WhatsApp tools, build welcome, cart, post-purchase and win-back journeys, segment by order value and frequency and report revenue per journey against a hold-out. For Gulf stores we add the details that matter locally: cash on delivery, Arabic templates, WhatsApp order updates and the regional sales calendar.
Messages are written in Saudi Arabic and English, consent-checked and built around PDPL and your regulator's rules. Each journey is measured against a control group and planned around the Saudi calendar, from Ramadan and Eid to National Day and salary week.
Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.
Experience Strategist (setup, months 1–3): designs the lifecycle programme around Shopify: use cases, journeys, targets and targeting rules.
Data Architect (setup): maps how store, order and product data connect to the programme: IDs, events and segments.
Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team in Riyadh.
MarTech Developer (day to day): builds and maintains the set-up: Shopify events, Shopify Flow, Liquid, apps and APIs.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic (Saudi dialect where it fits) and English.
