CleverTap Consultants in Saudi Arabia

CleverTap

Marketing Automation

Setup, lifecycle journeys and day-to-day operation of CleverTap for brands in Riyadh, Jeddah and Dammam, run by our Riyadh team.

Best For

Best for: Mid-market and enterprise app-led brands · Fintech and banking apps, ecommerce, loyalty programmes, gaming, media

Best For Size

Mid-market and enterprise app-led brands

Best For Industries

Fintech and banking apps, ecommerce, loyalty programmes, gaming, media

Ethos is a Riyadh-based, independent CleverTap consultancy serving brands across Saudi Arabia, including Riyadh, Jeddah and Dammam. Through Ethos Engage, our team plans, builds, sends and measures CleverTap lifecycle journeys in Saudi Arabic and English, designed around PDPL, on the set-up you already own.

CleverTap is a mobile engagement and analytics platform for journeys, segmentation and personalisation across push, in-app, email, SMS and WhatsApp. In Saudi Arabia, from Riyadh and Jeddah to Dammam and Al Khobar, it is usually run by apps with a loyalty, wallet or rewards angle that live on retention and frequency.

CleverTap's analytics show where users drop off. Lifecycle journeys are how you act on those drop-offs. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. As an independent CleverTap consultancy, we are not tied to any platform vendor, so our advice is about results, not licences.

What Ethos Provides

With Ethos Engage, our Riyadh team runs CleverTap as a recurring lifecycle programme. We build journeys for onboarding, loyalty and reactivation, use CleverTap analytics to find drop-off points, run push and in-app with deep links and frequency caps and measure retention cohorts and lift. Every journey gets a target, such as activation rate, repeat rate or reactivation, and a hold-out group so you see real lift.

Messages are written in Saudi Arabic and English, consent-checked and built around PDPL and your regulator's rules. Each journey is measured against a control group and planned around the Saudi calendar, from Ramadan and Eid to National Day and salary week.

Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.

Experience Strategist (setup, months 1–3): designs the lifecycle programme around CleverTap: use cases, journeys, targets and targeting rules.
Data Architect (setup): maps how your CRM, app and web data connect to the programme: IDs, events and segments.
Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team in Riyadh.
MarTech Developer (day to day): builds and maintains the set-up: journeys, event schema, Liquid personalisation and APIs.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic (Saudi dialect where it fits) and English.

Markets

Saudi Arabia · Riyadh · Jeddah · Dammam

Frequently asked questions

Do you have a CleverTap team in Riyadh?

Yes. Ethos is headquartered in Riyadh and supports CleverTap users across Saudi Arabia, including Jeddah, Dammam and Al Khobar. Our team works on-site or remotely, in Arabic and English.

How do you handle Saudi PDPL on CleverTap?

We design CleverTap journeys around the Personal Data Protection Law overseen by SDAIA: a lawful basis and consent for marketing, easy opt-out, minimum data and controls on transfers outside the Kingdom. Customer data stays in your CleverTap account and approved environments, and sector rules such as SAMA guidance for banks and CST rules for SMS sender IDs are added at kick-off. Your data-protection team keeps final sign-off.

Can CleverTap send Saudi-dialect Arabic and WhatsApp messages?

Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. We write in Saudi dialect where your brand voice allows, and in formal Arabic where it does not. CleverTap supports WhatsApp, so we set up approved message templates, opt-in and quick replies alongside your other channels.

Do you plan CleverTap journeys around the Saudi calendar?

Yes. The engagement plan is built around Ramadan, Eid al-Fitr, Eid al-Adha, Founding Day, Saudi National Day, White Friday, back-to-school and salary week, with quiet hours and frequency caps that respect prayer times and local habits.

Do you also support CleverTap in the UAE and the GCC?

Yes. Ethos also operates from Dubai and supports CleverTap users in the UAE, Qatar, Bahrain and Oman. Groups that run several GCC markets can keep one programme with market-specific journeys.

How does an Ethos Engage programme on CleverTap work, and what does it cost?

Engage is a recurring monthly retainer, invoiced in Saudi riyals through our Saudi entity. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on journeys, channels and scope. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.

Can you help with our loyalty or rewards communications on CleverTap?

Yes. Loyalty is one of the strongest uses of CleverTap. We build tier, points and reward journeys, milestone messages and expiry reminders, and measure how they affect repeat rate.