monday CRM Consultants in Saudi Arabia

monday CRM

CRM

CRM-driven lifecycle marketing on monday CRM for brands in Riyadh, Jeddah and Dammam, run by our Riyadh team.

Best For

Best for: Small and mid-sized teams · Services, real estate, agencies, startups

Best For Size

Small and mid-sized teams

Best For Industries

Services, real estate, agencies, startups

Ethos is a Riyadh-based, independent monday CRM consultancy serving brands across Saudi Arabia, including Riyadh, Jeddah and Dammam. Through Ethos Engage, our team plans, builds, sends and measures lifecycle journeys built on your monday CRM data in Saudi Arabic and English, designed around PDPL, on the set-up you already own.

monday CRM is the CRM product built on the monday.com work-management platform. In Saudi Arabia, from Riyadh and Jeddah to Dammam and Al Khobar, it is usually run by teams that already run projects on monday.com and want sales in the same place.

Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. As an independent monday CRM consultancy, we are not tied to any platform vendor, so our advice is about results, not licences.

What Ethos Provides

With Ethos Engage, our Riyadh team uses monday CRM as the engine of a recurring lifecycle programme. We structure CRM boards around lifecycle stages, connect monday CRM to email and WhatsApp, set up follow-up automations and report on deal and journey results.

Messages are written in Saudi Arabic and English, consent-checked and built around PDPL and your regulator's rules. Each journey is measured against a control group and planned around the Saudi calendar, from Ramadan and Eid to National Day and salary week.

For smaller programmes we run a lean team: one Engagement Manager owns strategy and delivery, backed by shared martech, data and content specialists.

Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team in Riyadh.
MarTech Developer (day to day): builds and maintains the set-up: monday automations, integrations and API.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic (Saudi dialect where it fits) and English.

Markets

Saudi Arabia · Riyadh · Jeddah · Dammam

Frequently asked questions

Do you have a monday CRM team in Riyadh?

Yes. Ethos is headquartered in Riyadh and supports monday CRM users across Saudi Arabia, including Jeddah, Dammam and Al Khobar. Our team works on-site or remotely, in Arabic and English.

How do you handle Saudi PDPL on monday CRM?

We design monday CRM journeys around the Personal Data Protection Law overseen by SDAIA: a lawful basis and consent for marketing, easy opt-out, minimum data and controls on transfers outside the Kingdom. Customer data stays in your monday CRM account and approved environments, and sector rules such as SAMA guidance for banks and CST rules for SMS sender IDs are added at kick-off. Your data-protection team keeps final sign-off.

Can monday CRM send Saudi-dialect Arabic and WhatsApp messages?

Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. We write in Saudi dialect where your brand voice allows, and in formal Arabic where it does not. Where monday CRM has no native WhatsApp channel, we connect an approved WhatsApp Business provider through integrations or APIs, with approved templates and opt-in management.

Do you plan monday CRM journeys around the Saudi calendar?

Yes. The engagement plan is built around Ramadan, Eid al-Fitr, Eid al-Adha, Founding Day, Saudi National Day, White Friday, back-to-school and salary week, with quiet hours and frequency caps that respect prayer times and local habits.

Do you also support monday CRM in the UAE and the GCC?

Yes. Ethos also operates from Dubai and supports monday CRM users in the UAE, Qatar, Bahrain and Oman. Groups that run several GCC markets can keep one programme with market-specific journeys.

How does an Ethos Engage programme on monday CRM work, and what does it cost?

Engage is a recurring monthly retainer, invoiced in Saudi riyals through our Saudi entity. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on journeys, channels and scope. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.

Is monday CRM a real CRM or a project board?

It is a CRM built on monday.com boards. It works well for smaller sales teams; we add the lifecycle journeys and messaging that it does not do on its own.