CRM · LIFECYCLE MARKETING · SAUDI ARABIA
CRM and lifecycle marketing agency in Saudi Arabia
You paid to win them. We help you keep them.
Lifecycle marketing in three stages
Ethos Engage is our AI-driven CRM and lifecycle marketing service in Saudi Arabia. We plan, build, send and measure your lifecycle communications on the platforms you already own, so the customers you worked hard to win stay active and keep buying.
Lifecycle marketing in three stages
Every customer goes through a lifecycle, and each stage needs a different message. Activate turns sign-ups into active customers. Retain builds the everyday habit. Win back brings lapsed customers home before they are gone for good.
We design journeys for each stage, triggered by what customers actually do rather than by a fixed calendar.
On the platforms you already own
You do not need a new platform to start. We work with the CRM and customer engagement tools you already have, including Salesforce, Zoho CRM, MoEngage, WebEngage, CleverTap and Klaviyo.
We set up the segments, triggers and templates, connect your data and run the programme, so your team gets results without a long implementation project.
Plan, build, send, measure
Ethos Engage covers the whole cycle. We plan the lifecycle strategy, build journeys and content in Arabic and English across email, push, in-app and messaging, send on the right triggers, and measure what each journey adds to revenue.
AI helps us personalise content and timing at scale, while our team keeps the brand voice consistent.
Retention that shows up in revenue
Lifecycle messages are small in volume but big in revenue. We report on activation rates, repeat purchases, reactivated customers and the revenue each journey drives, not just opens and clicks.
Every month we refine the journeys that work and replace the ones that do not.
FAQs
What is lifecycle marketing?
Communications that change with the customer's stage, from first sign-up to regular use and win-back, triggered by what they actually do.
Do we need a new CRM platform?
No. Ethos Engage works on the CRM and engagement platforms you already own.
Which channels do you use?
Email, push notifications, in-app messages and messaging channels, in Arabic and English.
Keep the customers you won.
Tell us which platforms you use today. We will show you which journeys we would build first.
