Volume is not voice

What a year of KSA banking activity actually shows
Volume is not voice
Written by
Industry Report
We read 5,835 unique activities from 14 Saudi banks across Instagram and X. The most active banks are not the most heard and the calendar is more crowded than most media plans admit.

Every bank in Saudi Arabia publishes. Most publish a lot. Over the twelve months to 25 August 2026, the fourteen banks we tracked put out 5,835 unique activities — campaigns, launches, promotions, announcements — across Instagram and X. The question this report set out to answer is simple: does any of that volume translate into voice?

The short answer is no. Activity, reach and engagement are three different leaderboards, with three different winners.

Three measures, three leaderboards

We read the market through three lenses. Activity is what a bank publishes, measured as a share of everything the sector published. Reach is the audience an activity was delivered to — in practice, a proxy for where media budget went. Response is how the audience engaged with the activity. Throughout the report we show response as a five-level indicator against the market or lane median rather than as a raw count, because the shape of the gap matters more than the number.

Put the three side by side and the picture is uncomfortable for the heaviest publishers.

  • The two most active banks hold roughly a third of all activity between them — and around 6% of engagement.

  • One challenger, barq, publishes 12% of activity and holds 29% of engagement.

  • Four established banks together publish 17% of all activity and earn 1% of engagement and 7% of reach.

Activity share and response barely correlate. Publishing more is the cheapest KPI to hit and the least valuable one to report.

Reach is a budget decision

Reach behaves differently again. Three banks — Al Rajhi, barq and Riyad Bank — hold 59% of the sector's reach on 43% of its activity, and almost all of that reach is amplified. On Instagram alone, just fifty posts carry 89% of the year's reach.

That is not a creative finding; it is a media finding. Reach tracks who put money behind which moments. The banks that concentrated budget behind a handful of activities own the reach table. The banks that spread a steady cadence across the year with little amplification are barely visible in it, regardless of how often they post.

Which leads to the third conclusion: cadence without media is invisible. Frequency on its own — without a mechanic in the creative or a budget behind the post — does not register with the audience at all.

The calendar is crowded in the same two places

Seasonality tells the same story from a different angle. Month by month, sector activity is remarkably flat: no month holds more than 11% of the year's activity or less than 6%. But when themes fire is anything but flat.

Offers and partner promotions run all year — the always-on lane, and the most cluttered. National Day puts 60% of its annual activity into September. Ramadan puts 99% of its activity into February and March. Eid promotions land in two spikes, March and May. These are the windows where the whole market arrives at once.

Read as a planning calendar, the year has two clutter peaks — September and Ramadan — and two value windows: January and April, the months with the lowest sector activity and no competing moment. They are the cheapest windows to build reach in, and the least used.

Mechanics beat budget

If reach is bought, engagement is earned, and the data is unusually clear about what earns it.

Giveaways and draws are 8% of sector activity and 45% of all consumer engagement. Eid promotions with a quiz mechanic, and open questions to the community, sit in the same high-response tier on a fraction of the activity. Together these three mechanics are under a quarter of what banks publish and the majority of what audiences respond to.

At the other end, the hygiene content — partner offers, summer and travel promotions, fraud awareness — is half of all activity and 7% of engagement. Necessary, but never the media plan.

The partner table makes the point a second time. Most banks push the same airline miles, the same retailers and the same delivery codes, and the audience cannot tell whose offer it is: the typical partner post earns an average response at best. Only prizes and aspirational brands — an iPhone as a draw prize, a premium car — earn above it. Differentiation comes from the prize and the wrapper, never from the discount.

What to do with this

Three things, in order.

Set share-of-voice targets on engagement and reach, not on activity. The volume KPI rewards exactly the behaviour the audience ignores.

Plan around the two clutter peaks. Book September and Ramadan early, or counter-programme them; use January and April to build.

Put the mechanic before the media. A draw, a quiz or a question earns more than a discount ever will, and the same budget goes further behind it.

In part two we go product by product — cards, accounts, savings, finance, SME, premium and family — and look at where the market is crowded, where it is open, and what actually earns in each lane.

Methodology: Ethos analysis of content published on websites and social media by 14 KSA banks, 25 August 2025 – 25 August 2026. Instagram figures cover twelve months of unique owned posts; X figures are a common 30-day window, annualised. Research conducted September 2026.

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Volume is not voice

What a year of KSA banking activity actually shows
Volume is not voice
Written by
Industry Report
We read 5,835 unique activities from 14 Saudi banks across Instagram and X. The most active banks are not the most heard and the calendar is more crowded than most media plans admit.

Every bank in Saudi Arabia publishes. Most publish a lot. Over the twelve months to 25 August 2026, the fourteen banks we tracked put out 5,835 unique activities — campaigns, launches, promotions, announcements — across Instagram and X. The question this report set out to answer is simple: does any of that volume translate into voice?

The short answer is no. Activity, reach and engagement are three different leaderboards, with three different winners.

Three measures, three leaderboards

We read the market through three lenses. Activity is what a bank publishes, measured as a share of everything the sector published. Reach is the audience an activity was delivered to — in practice, a proxy for where media budget went. Response is how the audience engaged with the activity. Throughout the report we show response as a five-level indicator against the market or lane median rather than as a raw count, because the shape of the gap matters more than the number.

Put the three side by side and the picture is uncomfortable for the heaviest publishers.

  • The two most active banks hold roughly a third of all activity between them — and around 6% of engagement.

  • One challenger, barq, publishes 12% of activity and holds 29% of engagement.

  • Four established banks together publish 17% of all activity and earn 1% of engagement and 7% of reach.

Activity share and response barely correlate. Publishing more is the cheapest KPI to hit and the least valuable one to report.

Reach is a budget decision

Reach behaves differently again. Three banks — Al Rajhi, barq and Riyad Bank — hold 59% of the sector's reach on 43% of its activity, and almost all of that reach is amplified. On Instagram alone, just fifty posts carry 89% of the year's reach.

That is not a creative finding; it is a media finding. Reach tracks who put money behind which moments. The banks that concentrated budget behind a handful of activities own the reach table. The banks that spread a steady cadence across the year with little amplification are barely visible in it, regardless of how often they post.

Which leads to the third conclusion: cadence without media is invisible. Frequency on its own — without a mechanic in the creative or a budget behind the post — does not register with the audience at all.

The calendar is crowded in the same two places

Seasonality tells the same story from a different angle. Month by month, sector activity is remarkably flat: no month holds more than 11% of the year's activity or less than 6%. But when themes fire is anything but flat.

Offers and partner promotions run all year — the always-on lane, and the most cluttered. National Day puts 60% of its annual activity into September. Ramadan puts 99% of its activity into February and March. Eid promotions land in two spikes, March and May. These are the windows where the whole market arrives at once.

Read as a planning calendar, the year has two clutter peaks — September and Ramadan — and two value windows: January and April, the months with the lowest sector activity and no competing moment. They are the cheapest windows to build reach in, and the least used.

Mechanics beat budget

If reach is bought, engagement is earned, and the data is unusually clear about what earns it.

Giveaways and draws are 8% of sector activity and 45% of all consumer engagement. Eid promotions with a quiz mechanic, and open questions to the community, sit in the same high-response tier on a fraction of the activity. Together these three mechanics are under a quarter of what banks publish and the majority of what audiences respond to.

At the other end, the hygiene content — partner offers, summer and travel promotions, fraud awareness — is half of all activity and 7% of engagement. Necessary, but never the media plan.

The partner table makes the point a second time. Most banks push the same airline miles, the same retailers and the same delivery codes, and the audience cannot tell whose offer it is: the typical partner post earns an average response at best. Only prizes and aspirational brands — an iPhone as a draw prize, a premium car — earn above it. Differentiation comes from the prize and the wrapper, never from the discount.

What to do with this

Three things, in order.

Set share-of-voice targets on engagement and reach, not on activity. The volume KPI rewards exactly the behaviour the audience ignores.

Plan around the two clutter peaks. Book September and Ramadan early, or counter-programme them; use January and April to build.

Put the mechanic before the media. A draw, a quiz or a question earns more than a discount ever will, and the same budget goes further behind it.

In part two we go product by product — cards, accounts, savings, finance, SME, premium and family — and look at where the market is crowded, where it is open, and what actually earns in each lane.

Methodology: Ethos analysis of content published on websites and social media by 14 KSA banks, 25 August 2025 – 25 August 2026. Instagram figures cover twelve months of unique owned posts; X figures are a common 30-day window, annualised. Research conducted September 2026.

More articles

Cards are a rate war nobody wins
Where KSA banks compete, and where the lane is open
Money20/20 Middle East: Day 3 Review
What happened, and what you missed
Money20/20 Middle East: Day 1 Review
What happened, and what you missed
Money20/20 Middle East: Day 2 Review
What happened, and what you missed

Volume is not voice

What a year of KSA banking activity actually shows
Volume is not voice
Written by
Industry Report
We read 5,835 unique activities from 14 Saudi banks across Instagram and X. The most active banks are not the most heard and the calendar is more crowded than most media plans admit.

Every bank in Saudi Arabia publishes. Most publish a lot. Over the twelve months to 25 August 2026, the fourteen banks we tracked put out 5,835 unique activities — campaigns, launches, promotions, announcements — across Instagram and X. The question this report set out to answer is simple: does any of that volume translate into voice?

The short answer is no. Activity, reach and engagement are three different leaderboards, with three different winners.

Three measures, three leaderboards

We read the market through three lenses. Activity is what a bank publishes, measured as a share of everything the sector published. Reach is the audience an activity was delivered to — in practice, a proxy for where media budget went. Response is how the audience engaged with the activity. Throughout the report we show response as a five-level indicator against the market or lane median rather than as a raw count, because the shape of the gap matters more than the number.

Put the three side by side and the picture is uncomfortable for the heaviest publishers.

  • The two most active banks hold roughly a third of all activity between them — and around 6% of engagement.

  • One challenger, barq, publishes 12% of activity and holds 29% of engagement.

  • Four established banks together publish 17% of all activity and earn 1% of engagement and 7% of reach.

Activity share and response barely correlate. Publishing more is the cheapest KPI to hit and the least valuable one to report.

Reach is a budget decision

Reach behaves differently again. Three banks — Al Rajhi, barq and Riyad Bank — hold 59% of the sector's reach on 43% of its activity, and almost all of that reach is amplified. On Instagram alone, just fifty posts carry 89% of the year's reach.

That is not a creative finding; it is a media finding. Reach tracks who put money behind which moments. The banks that concentrated budget behind a handful of activities own the reach table. The banks that spread a steady cadence across the year with little amplification are barely visible in it, regardless of how often they post.

Which leads to the third conclusion: cadence without media is invisible. Frequency on its own — without a mechanic in the creative or a budget behind the post — does not register with the audience at all.

The calendar is crowded in the same two places

Seasonality tells the same story from a different angle. Month by month, sector activity is remarkably flat: no month holds more than 11% of the year's activity or less than 6%. But when themes fire is anything but flat.

Offers and partner promotions run all year — the always-on lane, and the most cluttered. National Day puts 60% of its annual activity into September. Ramadan puts 99% of its activity into February and March. Eid promotions land in two spikes, March and May. These are the windows where the whole market arrives at once.

Read as a planning calendar, the year has two clutter peaks — September and Ramadan — and two value windows: January and April, the months with the lowest sector activity and no competing moment. They are the cheapest windows to build reach in, and the least used.

Mechanics beat budget

If reach is bought, engagement is earned, and the data is unusually clear about what earns it.

Giveaways and draws are 8% of sector activity and 45% of all consumer engagement. Eid promotions with a quiz mechanic, and open questions to the community, sit in the same high-response tier on a fraction of the activity. Together these three mechanics are under a quarter of what banks publish and the majority of what audiences respond to.

At the other end, the hygiene content — partner offers, summer and travel promotions, fraud awareness — is half of all activity and 7% of engagement. Necessary, but never the media plan.

The partner table makes the point a second time. Most banks push the same airline miles, the same retailers and the same delivery codes, and the audience cannot tell whose offer it is: the typical partner post earns an average response at best. Only prizes and aspirational brands — an iPhone as a draw prize, a premium car — earn above it. Differentiation comes from the prize and the wrapper, never from the discount.

What to do with this

Three things, in order.

Set share-of-voice targets on engagement and reach, not on activity. The volume KPI rewards exactly the behaviour the audience ignores.

Plan around the two clutter peaks. Book September and Ramadan early, or counter-programme them; use January and April to build.

Put the mechanic before the media. A draw, a quiz or a question earns more than a discount ever will, and the same budget goes further behind it.

In part two we go product by product — cards, accounts, savings, finance, SME, premium and family — and look at where the market is crowded, where it is open, and what actually earns in each lane.

Methodology: Ethos analysis of content published on websites and social media by 14 KSA banks, 25 August 2025 – 25 August 2026. Instagram figures cover twelve months of unique owned posts; X figures are a common 30-day window, annualised. Research conducted September 2026.

More articles

Cards are a rate war nobody wins
Where KSA banks compete, and where the lane is open
Money20/20 Middle East: Day 3 Review
What happened, and what you missed
Money20/20 Middle East: Day 1 Review
What happened, and what you missed
Money20/20 Middle East: Day 2 Review
What happened, and what you missed

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We transform brands.
Your success is next.

Meet the partners who are part of our success story

Start your project now by booking a one-on-one consultation with our expert.

Team working in an office watching at a presentation

We transform brands.
Your success is next.

Meet the partners who are part of our success story

Start your project now by booking a one-on-one consultation with our expert.

Team working in an office watching at a presentation