Adobe Commerce Consultants in the UAE & Middle East
Adobe Commerce (Magento)
Ecommerce
Global
Lifecycle marketing for Adobe Commerce merchants in Dubai, Abu Dhabi, Doha, Manama, Muscat and across the GCC.
Best for: Mid-sized to large retailers · Retail, electronics, grocery, B2B commerce, automotive parts
Mid-market
Mid-sized to large retailers
Retail, electronics, grocery, B2B commerce, automotive parts
Ethos is an independent Adobe Commerce consultancy serving the UAE, Qatar, Bahrain, Oman and the wider Middle East. Through Ethos Engage, our team plans, builds, sends and measures lifecycle journeys built on your Adobe Commerce data in Arabic and English, on the set-up you already own, with no new platform and no migration.
Ethos Engage lifecycle model on Adobe Commerce: activate, retain and win back customers in the UAE and GCC
The Ethos team that runs Adobe Commerce programmes in the UAE and GCC: strategist, data architect, engagement manager, developer, analyst and content
UAE · Qatar · Bahrain · Oman · Saudi Arabia
Do you offer Adobe Commerce consulting in Dubai and the UAE?
Yes. Ethos supports Adobe Commerce users across the UAE, including Dubai, Abu Dhabi and Sharjah, from our Dubai and Riyadh teams. We plan, build and run lifecycle journeys on your existing Adobe Commerce set-up, in Arabic and English.
Do you support Adobe Commerce in Qatar, Bahrain and Oman?
Yes. We work with brands in Doha, Manama and Muscat, and with groups that operate across several GCC markets. Journeys can be set up per market, with local offers, language and sender rules, while reporting stays in one view.
Can Adobe Commerce run Arabic, right-to-left and WhatsApp journeys?
Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. Where Adobe Commerce has no native WhatsApp channel, we connect an approved WhatsApp Business provider through integrations or APIs, with approved templates and opt-in management.
How do you handle data protection on Adobe Commerce in the UAE and GCC?
We work inside your Adobe Commerce account and your compliance framework, and we do not copy customer data to Ethos systems. Journeys are consent-checked and designed around the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the equivalent laws in Saudi Arabia, Qatar, Bahrain and Oman, and free-zone rules such as DIFC and ADGM where they apply. Your legal or data-protection team keeps final sign-off.
Do you also support Adobe Commerce in Saudi Arabia?
Yes. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. Our Saudi page for Adobe Commerce covers PDPL, Saudi-dialect content and the local sales calendar in more detail.
How does an Ethos Engage programme on Adobe Commerce work, and what does it cost?
Engage is a recurring monthly retainer. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on the number of journeys, channels and markets. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.
We are on Magento Open Source. Can you still help?
Yes. Lifecycle journeys work on Magento Open Source and Adobe Commerce. We check how store data reaches your messaging tool and fix gaps before building journeys.
Adobe Commerce Agency in UAE & Middle East | Ethos
Adobe Commerce consultants for UAE and GCC brands. Lifecycle journeys in Arabic and English, WhatsApp, SMS and email, run by Ethos Engage from Dubai.
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Adobe Commerce (Magento) is Adobe's ecommerce platform, formerly Magento, available as open source and as Adobe Commerce. Across the UAE, Qatar, Bahrain, Oman and the wider Middle East, it is usually run by mid-sized and large retailers that need a customised storefront.
Ethos is an independent Adobe Commerce consultancy with more than 70 specialists across hubs in the UAE, Saudi Arabia, Lebanon and Egypt. We are not tied to any platform vendor, so our advice is about results, not licences.
With Ethos Engage, our team turns your Adobe Commerce store into a recurring lifecycle programme, on your own account. We connect store events to your engagement platform, build cart, browse and reorder journeys, personalise by catalogue and customer group and report revenue per journey.
Every message is written in Arabic and English and checked by an Ethos writer. Every journey has a target and is measured against a control group, so you see the revenue it added, market by market across the GCC.
Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.
Experience Strategist (setup, months 1–3): designs the lifecycle programme around Adobe Commerce: use cases, journeys, targets and targeting rules.
Data Architect (setup): maps how store, order and product data connect to the programme: IDs, events and segments.
Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team.
MarTech Developer (day to day): builds and maintains the set-up: Magento events, extensions, APIs and data feeds.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic and English.
