Shopify Consultants in the UAE & Middle East

Shopify & Shopify Plus

Ecommerce

Global

Lifecycle marketing for Shopify merchants in Dubai, Abu Dhabi, Doha, Manama, Muscat and across the GCC.

Best for: Small to large ecommerce brands, Shopify Plus for high-volume stores · Fashion, beauty, fragrance, food and coffee, home and lifestyle, D2C brands

Mid-market

Small to large ecommerce brands, Shopify Plus for high-volume stores

Fashion, beauty, fragrance, food and coffee, home and lifestyle, D2C brands

Ethos is an independent Shopify consultancy serving the UAE, Qatar, Bahrain, Oman and the wider Middle East. Through Ethos Engage, our team plans, builds, sends and measures lifecycle journeys built on your Shopify data in Arabic and English, on the set-up you already own, with no new platform and no migration.

Ethos Engage lifecycle model on Shopify: activate, retain and win back customers in the UAE and GCC

The Ethos team that runs Shopify programmes in the UAE and GCC: strategist, data architect, engagement manager, developer, analyst and content

UAE · Qatar · Bahrain · Oman · Saudi Arabia

Do you offer Shopify consulting in Dubai and the UAE?

Yes. Ethos supports Shopify users across the UAE, including Dubai, Abu Dhabi and Sharjah, from our Dubai and Riyadh teams. We plan, build and run lifecycle journeys on your existing Shopify set-up, in Arabic and English.

Do you support Shopify in Qatar, Bahrain and Oman?

Yes. We work with brands in Doha, Manama and Muscat, and with groups that operate across several GCC markets. Journeys can be set up per market, with local offers, language and sender rules, while reporting stays in one view.

Can Shopify run Arabic, right-to-left and WhatsApp journeys?

Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. Where Shopify has no native WhatsApp channel, we connect an approved WhatsApp Business provider through integrations or APIs, with approved templates and opt-in management.

How do you handle data protection on Shopify in the UAE and GCC?

We work inside your Shopify account and your compliance framework, and we do not copy customer data to Ethos systems. Journeys are consent-checked and designed around the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the equivalent laws in Saudi Arabia, Qatar, Bahrain and Oman, and free-zone rules such as DIFC and ADGM where they apply. Your legal or data-protection team keeps final sign-off.

Do you also support Shopify in Saudi Arabia?

Yes. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. Our Saudi page for Shopify covers PDPL, Saudi-dialect content and the local sales calendar in more detail.

How does an Ethos Engage programme on Shopify work, and what does it cost?

Engage is a recurring monthly retainer. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on the number of journeys, channels and markets. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.

Which marketing tool should we use with Shopify?

It depends on your size and channels. Klaviyo and Omnisend are common for email and SMS, while Insider, Braze or MoEngage suit larger brands with apps. We recommend based on your volume and goals, not on a reseller margin.

Shopify Agency in UAE & Middle East | Ethos

Shopify consultants for UAE and GCC brands. Lifecycle journeys in Arabic and English, WhatsApp, SMS and email, run by Ethos Engage from Dubai.

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klaviyo, omnisend, salla

Full

Shopify & Shopify Plus is the ecommerce platform used by brands of every size, with Shopify Plus for high-volume and enterprise stores. Across the UAE, Qatar, Bahrain, Oman and the wider Middle East, it is usually run by D2C and retail brands selling online across the Gulf.

A Shopify store creates every signal lifecycle marketing needs: sign-ups, browses, carts, orders and returns. Ethos is an independent Shopify consultancy with more than 70 specialists across hubs in the UAE, Saudi Arabia, Lebanon and Egypt. We are not tied to any platform vendor, so our advice is about results, not licences.

With Ethos Engage, our team turns your Shopify store into a recurring lifecycle programme, on your own account. We connect Shopify events to your email, SMS and WhatsApp tools, build welcome, cart, post-purchase and win-back journeys, segment by order value and frequency and report revenue per journey against a hold-out. For Gulf stores we add the details that matter locally: cash on delivery, Arabic templates, WhatsApp order updates and the regional sales calendar.

Every message is written in Arabic and English and checked by an Ethos writer. Every journey has a target and is measured against a control group, so you see the revenue it added, market by market across the GCC.

Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.

  • Experience Strategist (setup, months 1–3): designs the lifecycle programme around Shopify: use cases, journeys, targets and targeting rules.

  • Data Architect (setup): maps how store, order and product data connect to the programme: IDs, events and segments.

  • Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team.

  • MarTech Developer (day to day): builds and maintains the set-up: Shopify events, Shopify Flow, Liquid, apps and APIs.

  • Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.

  • UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic and English.

Start with the
customer strategy

Meet the partners who are part of our success story

A four-week DxMI engagement tells you where your customers are, where you stand against competitors, and what to build first.

Team working in an office watching at a presentation

Start with the
customer strategy

Meet the partners who are part of our success story

A four-week DxMI engagement tells you where your customers are, where you stand against competitors, and what to build first.

Team working in an office watching at a presentation

Start with the
customer strategy

Meet the partners who are part of our success story

A four-week DxMI engagement tells you where your customers are, where you stand against competitors, and what to build first.

Team working in an office watching at a presentation