Zoho Marketing Automation Consultants in the UAE & Middle East
Zoho Marketing Automation
Marketing Automation
Global
Setup, lifecycle journeys and day-to-day operation of Zoho Marketing Automation for brands in Dubai, Abu Dhabi, Doha, Manama, Muscat and across the GCC.
Best for: Small and mid-sized companies on Zoho · Family-owned groups, franchises, B2B services, education, real estate
Mid-market
Small and mid-sized companies on Zoho
Family-owned groups, franchises, B2B services, education, real estate
Ethos is an independent Zoho Marketing Automation consultancy serving the UAE, Qatar, Bahrain, Oman and the wider Middle East. Through Ethos Engage, our team plans, builds, sends and measures Zoho Marketing Automation lifecycle journeys in Arabic and English, on the set-up you already own, with no new platform and no migration.
Ethos Engage lifecycle model on Zoho Marketing Automation: activate, retain and win back customers in the UAE and GCC
The Ethos team that runs Zoho Marketing Automation programmes in the UAE and GCC: strategist, data architect, engagement manager, developer, analyst and content
UAE · Qatar · Bahrain · Oman · Saudi Arabia
Do you offer Zoho Marketing Automation consulting in Dubai and the UAE?
Yes. Ethos supports Zoho Marketing Automation users across the UAE, including Dubai, Abu Dhabi and Sharjah, from our Dubai and Riyadh teams. We plan, build and run lifecycle journeys on your existing Zoho Marketing Automation set-up, in Arabic and English.
Do you support Zoho Marketing Automation in Qatar, Bahrain and Oman?
Yes. We work with brands in Doha, Manama and Muscat, and with groups that operate across several GCC markets. Journeys can be set up per market, with local offers, language and sender rules, while reporting stays in one view.
Can Zoho Marketing Automation run Arabic, right-to-left and WhatsApp journeys?
Yes. We build right-to-left Arabic templates and English versions for every message, checked by an Ethos writer before sending. Where Zoho Marketing Automation has no native WhatsApp channel, we connect an approved WhatsApp Business provider through integrations or APIs, with approved templates and opt-in management.
How do you handle data protection on Zoho Marketing Automation in the UAE and GCC?
We work inside your Zoho Marketing Automation account and your compliance framework, and we do not copy customer data to Ethos systems. Journeys are consent-checked and designed around the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the equivalent laws in Saudi Arabia, Qatar, Bahrain and Oman, and free-zone rules such as DIFC and ADGM where they apply. Your legal or data-protection team keeps final sign-off.
Do you also support Zoho Marketing Automation in Saudi Arabia?
Yes. Ethos is headquartered in Riyadh and has worked with Saudi brands for more than a decade. Our Saudi page for Zoho Marketing Automation covers PDPL, Saudi-dialect content and the local sales calendar in more detail.
How does an Ethos Engage programme on Zoho Marketing Automation work, and what does it cost?
Engage is a recurring monthly retainer. A setup team designs the programme in months 1–3, then an operations team runs it every day. The fee depends on the number of journeys, channels and markets. Many clients start with one stage, such as activation, retention or win-back, and expand once results are proven.
We use Zoho CRM. Do we also need Zoho Marketing Automation?
If you want lifecycle journeys driven by CRM data, it is usually the simplest choice because it shares the same data. We look at what you send today and recommend whether to use Zoho MA, Zoho Campaigns or another tool.
Zoho Marketing Automation Agency in Dubai, UAE | Ethos
Zoho Marketing Automation consultants for UAE and GCC brands. Arabic and English lifecycle journeys, run day to day by Ethos Engage.
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Zoho Marketing Automation is Zoho's marketing automation product, connected to Zoho CRM and the wider Zoho suite. Across the UAE, Qatar, Bahrain, Oman and the wider Middle East, it is usually run by SMEs and mid-sized groups that already run Zoho CRM.
Ethos is an independent Zoho Marketing Automation consultancy with more than 70 specialists across hubs in the UAE, Saudi Arabia, Lebanon and Egypt. We are not tied to any platform vendor, so our advice is about results, not licences.

With Ethos Engage, our team runs Zoho Marketing Automation as a recurring lifecycle programme, on your own account. We build journeys from Zoho CRM data and lead status, set up lead scoring and nurture, create bilingual email and SMS templates and report journey results back into CRM.
Every message is written in Arabic and English and checked by an Ethos writer. Every journey has a target and is measured against a control group, so you see the revenue it added, market by market across the GCC.

Ethos Engage is staffed to your scope: a setup team designs the programme in months 1–3, then an operations team runs it every day.
Experience Strategist (setup, months 1–3): designs the lifecycle programme around Zoho Marketing Automation: use cases, journeys, targets and targeting rules.
Data Architect (setup): maps how your CRM, app and web data connect to the programme: IDs, events and segments.
Engagement Manager (team lead, day to day): builds, launches and optimises every journey, working alongside your team.
MarTech Developer (day to day): builds and maintains the set-up: journeys, lead scoring, Zoho CRM sync and Deluge-based integrations.
Data & Performance Analyst (day to day): loads segments, monitors results and reports each journey against a hold-out group.
UX/UI Designer & Copywriter (day to day): designs and writes every message in Arabic and English.

